Research Published on The Innovation Edition
Formerly Known as The Technology Edition
TRAVEL INNOVATION AND TECHNOLOGY TRENDS: 2010 AND BEYOND
ANALYSIS, March 2010 show abstract
PhoCusWright has isolated 10 key travel innovation and technology trends from the plethora of global initiatives in the past year. Together, these trends form a mosaic of interconnected components that set the direction for the future of travel distribution.
GROUP BOOKING SOLUTIONS
ANALYSIS, February 2010 show abstract
Most airlines and global distribution systems have neglected to provide automation for group bookings, despite the sizable revenue of this segment – but several companies have innovative products and capabilities in the works.
MOBILE UPDATE: ADOPTION, INNOVATION...LOCATION!
ANALYSIS, January 2010 show abstract
The mobile landscape is continuing to shift. While mobile travel bookings are still in their infancy, demand for travel applications soared in 2009, and the industry responded. Here are the top developments of 2009 and a look at what to expect in the coming year.
HOW CLOUD COMPUTING COULD REVOLUTIONIZE THE TRAVEL INDUSTRY
SPOTLIGHT, January 2010 show abstract
Cloud computing has several years to go before reaching maturity, but the current opportunities it presents ― especially for new ventures ― overshadow the risks. This article delves into the business and technical aspects of cloud computing and highlights how several companies are using it to their advantage.
THE PHOCUSWRIGHT CONSUMER TECHNOLOGY SURVEY THIRD EDITION, PART FIVE OF FIVE
DATA POINT, December 2009 show abstract
While most travelers aren’t yet using their mobile devices to make travel reservations, early adopters tend to be young, arguably hip, and, most importantly, frequent travelers. Among online travelers, maps and flight status alerts are the most desired mobile activities, stressing the importance of time-and location-sensitive information.
TRAVEL INDUSTRY STANDARDS: FISH OR CUT BAIT
SPOTLIGHT, December 2009 show abstract
Creating a global electronic marketplace for travel requires standards that enable learning, shopping, and booking across a multitude of points-of-sale. While some standards have been established, most segments are still too fragmented and there is still much to be done. What are the next steps, and who will make them happen?
WHAT IS A SUPERPNR, AND WHY IS IT IMPORTANT?
ANALYSIS, November 2009 show abstract
The SuperPNR’s ability to support non-GDS and complex content could meet the needs of an expanding travel marketplace – but right now, significant limitations prevent it from becoming a reliable platform for travel agencies and travel management companies.
EVOLUTION IN TRAVELER PROFILES
ANALYSIS, September 2009 show abstract
To support the increasingly complex demands of marketing and CRM for travel management companies and leisure agencies, the GDSs and several technology providers are introducing new systems for generating and managing traveler profiles.
THE PHOCUSWRIGHT CONSUMER TECHNOLOGY SURVEY THIRD EDITION, PART THREE OF FIVE
DATA POINT, September 2009 show abstract
Despite how quickly social networking and micro-blogging have lit up the information-sharing world, travelers still overwhelmingly prefer to share their travel experiences in more personal ways: in person, on the phone, or on email. Part 3 of The PhoCusWright Consumer Travel Technology Survey takes a close look at the this dynamic and examines the various ways in which travelers use social media.
TRAVEL CONTENT DISTRIBUTION: INDUSTRY HEAL THYSELF
ANALYSIS, September 2009 show abstract
Air and hotel distribution strategies have evolved with the times, but other segments still lack efficiency in this arena. This article examines how air and hotel have managed to keep up and discusses why other travel segments should strategize to compete on value instead of for control of the distribution channel.
THE IPHONE AND TRAVEL
SPOTLIGHT, July 2009 show abstract
Small screens, complicated navigation and limited application availability have hindered much of the travel industry’s efforts to enter the mobile space – until now. The iPhone’s game-changing features and user experience have opened up tremendous potential for travel suppliers, intermediaries and travelers alike.
INNOVATION PROFILES: LEARNING AND SHOPPING
SPOTLIGHT, May 2009 show abstract
Travelers start exploring destinations long before their reservations hit the books. A host of newcomers in online distribution are honing in on these early planning stages – dreaming, learning and shopping – and using a wide variety of business models, social networking tools and fresh display approaches to make a name for themselves in this space.
THE FACEBOOK PHENOMENON
SPOTLIGHT, April 2009 show abstract
Online social networks have emerged as an important facet in the daily lives of hundreds of millions of people worldwide. As consumers have swarmed around MySpace and Facebook, advertisers and businesses have raced to monetize the growing virtual neighborhoods and software developers have begun to leverage the power of these communities.
HYPERLOCAL CONTENT SERVICES
ANALYSIS, March 2009 show abstract
Technological innovation from GPS to smartphones has increased the flow of local content between publishers and consumers. Now “hyperlocal” services can deliver highly personalized ads, news, events and other information – and consumers may even start expecting it.
INNOVATION PROFILES: SHOPPING AND BOOKING
SPOTLIGHT, February 2009 show abstract
In a shopping and booking world still dominated by legacy systems, innovation is a priority. These seven companies have come up with creative approaches to shopping and booking that put customers and suppliers first.
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